Please note the delivery times provided below are an estimate only and can vary throughout the year depending on border closures, courier capacity, and shipping location. Wherever there are significant or unexpected delays our customer service team will notify you by email.

Customers in Metro areas on the East Coast will generally receive their order within in 1-3 business days. The rest of Australia will generally receive their orders within 3-14 business days. If you would like an exact estimated time of arrival, don’t hesitate to contact us! 

• Metro 1 - 3
• Rural 3 - 8

Business Days

• Metro 2 - 5
• Rural 3 - 10

Business Days

• Metro 2 - 4
• Rural 3 - 8

Business Days

• Metro 4 - 14
• Rural 5 - 14

Business Days

• Metro 2 - 5
• Rural 3 - 10

Business Days

• Metro 3 - 7
• Rural 5 - 10

Business Days

• Metro 3 - 14
• Rural 5 - 14

Business Days

Please Reference
Australia Post International Delivery Times

We are currently shipping standard sized items to

• New Zealand
• Canada
• France
• Germany
• United Kingdom
• Spain
• Japan
• United States 
• Netherlands

Country not listed?

Please email us for a quote and more information for shipping to any destination not listed at contact@naturalnecessity.com.a

If your item has been delayed more than 3 - 5 business days past it's expected delivery date, we can submit a parcel enquiry with the postal service to request an update on its location and ETA. Please email our customer service team at contact@naturalnecessity.com.au with your order number to request a parcel enquiry.

Alternatively parcel enquiries can be submitted through the following links

Parcel enquiries can be submitted to Aramex through this link. 

Parcel enquiries can be submitted to Australia Post through this link.

Parcel enquiries can be submitted for StarTrack Express through this link. 

Orders under $99 - Standard Size Items

• $9.95 Australia Post
• $18.95 Australia Post Express

Orders Over $99 - Standard Size Items

• $0.00 Australia Post
• $18.95 Australia Post Express

Boards & Bulky Items

• Boards up to 7'0
  $0.00 Aramex or StarTrack Express for NSW, ACT, VIC, QLD
  $50.00+ with Startrack Express for WA, TAS, NT, SA
• Boards over 7'0
  Calculated at checkout, StarTrack Express
• Other Bulky Items
  Calculated at checkout, Aramex or StarTrack Express

Please email us at contact@naturalnecessity.com.au for a quote or more information.

Bulky items include but isn't limited to surfboards, SUPs, boardbags, skateboards, bodyboards, beachshades. The above pricing serves as a guide only and orders placed may be subject to excess shipping charges.

New Zealand

• $14.95 Australia Post International

Canada, France, Germany, United Kingdom, Spain, Japan, United States 

• $40 Australia Post International

Bulky Items cannot be sent on Australia Post International

Bulky items include but isn't limited to surfboards, SUPs, boardbags, skateboards, sodyboards, beachshades

Available in Gerringong, Gerroa & Greater Kiama

• Free on all size items

• Local Delivery
• Aramex
• Australia Post
• Australia Post Express
• Australia Post International
• StarTrack Express

Parcels are packaged in Hero Packaging, which are compostable and made from plant-based materials. They look and feel like plastic and are just as sturdy as plastic satchels. To read more about Hero Packaging click here.

Parcels are packaged in Hero Packaging, which are compostable and made from plant-based materials. They look and feel like plastic and are just as sturdy as plastic satchels. To read more about Hero Packaging click here.

Surfboards are packed using recycled packaging and boxes. We take great care in packing boards, to ensure they arrive in brand new condition to you. Typically this involves a thick foam or several layers of bubble wrap around the boards, with extra wrapping and protection on the most commonly damaged areas – the rails and nose and tail of the board.

We also use thick Styrofoam as a buffer at the top and bottom of boards. Boards are clearly marked as fragile with bright orange fragile tape, and we flag the contents to our couriers to ensure extra care is taken wherever possible to prevent damage. 

If your surfboard arrives damaged please notify us by email (contact@naturalnecessity.com.au) as soon as possible, and include pictures of the damage. We offer several options for damaged boards, and our customer service team is always happy to help sort out these issues as they arise.