Points cannot be earned or redeemed on Gift Cards, Surfboards, Softboards or Stand Up Paddle Boards.
How Do I Join the Natural Necessity Surf Rewards Program? Simply, create a Natural Necessity customer account here and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Check Rewards' on the bottom of your screen.
How do I earn loyalty points? Earn 1 point for every $1 you spend online or in-store*. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on Instagram and referring friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.
To earn points on purchases you have to be logged in to your account (won't work on guest accounts).
Signed up and haven't gotten your discount code?
Occasionally there can be a 30-60 min delay on receiving codes. Please ensure you provide the correct email and check your spam inbox, as sometimes our emails can end up in there! If it's been more than 60 mins and you've checked your spam inbox please send us an email at email@example.com using the same email you've signed up to our loyalty program with.
How do I check my loyalty points balance and redeem rewards? You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.
How do I use my rewards? When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.
Terms and Conditions
Natural Necessity Surf Shop reserves the right to modify or cancel coupons at any time.
Coupons can only be redeemed once.
If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
If you return an item and are refunded or partially refunded, any points earned from your purchase will be automatically removed.